Frequently Asked Questions
Scheduling & Visits
What Are The Restrictions On Virtual Doctor's Visits?
Email Etiquette
Scheduling & Cancellations
No-shows: If you do not show up to a phone, video/telemedicine or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment using the online scheduling tool on the patient portal, you will be charged $100 to the card on file.
Billing & Insurance
We are not an insurance plan and do not take the place of an insurance plan.
We Are Not A Conventional Primary Care Physician.
It is important to note the following however:
1. We do not fulfill an insurance company’s requirement for an in network primary care physician as we are not in-network with any insurance plan.
2. We are not available for same-day emergency appointments.
3. We do not have a 24 hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
We Are Not Specialists.
We are not an emergency or urgent care center and we are not available 24-hours per day.
Take The First Step Today On Your Journey Back To Health
Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Functional Medicine Clinics is right for you.